Who pays for return shipping? Support Team May 15, 2018 13:33 Follow The customer takes full liability for all postal charges and returns shipment costs. Related articles How do I know whether an item is non-returnable? How can I exchange an item? How do I return an item? How long does it take for the refund to appear in my account? How do I add products to my "Favorites" list? Comments 0 comments Please sign in to leave a comment.