Who pays for return shipping? Support Team May 15, 2018 13:33 Follow The customer takes full liability for all postal charges and returns shipment costs. Related articles How do I return an item? How do I know whether an item is non-returnable? How can I exchange an item? How do I sign in to my account? What does it mean when an order is "Processing"? Comments 0 comments Please sign in to leave a comment.